Need a little help, or have a question? Hopefully one of the topics shown below will answer your question. If not, please give us a call at our store Tuesday through Friday between 10:00 a.m. and 5:00 p.m. central time at 256-341-0484, and a real live person, who actually works at the Nature Chest Bird Shop, will be happy to help you.
**How to Calculate Shipping - Where we ship to & how we ship.
International Orders - Information about placing an International Order.
Click here to contact us using our very helpful contact form
We are really nice people who love birds, click here to get to know us better.
Click Here if you want to know if bird toys are made in the US.
Click here if you need information on returning or exchanging something you ordered
Click here to find out what to do if something you ordered arrives broken?
Will my credit card information really be safe? - Click Here to find out how secure your information really is
Learn why it is better to use a credit card rather than a debit card when you shop at any store online.
Why are some items not returnable?
What if I find a bug in my bird food?
Can you send me some free samples?
Customer reviews of products.
Please note that most bird toys are non-returnable items for health reasons, so if you have questions about a toy, or need help selecting one for your feathered friend, please feel free to e-mail us or give us a call at our bird store.
The simple truth is we love parrots.
We are a full line exotic bird store located in Decatur, Alabama and have many products in our store not currently shown on our web site, so if you don't find what you need, drop us an email through our easy to use contact form and we will be happy to check in our store for you. If you would like more information about ordering from us, please visit our Information Page. You may also contact our store at 256-341-0484 or toll free at 1-800-816-2324 Tuesday through Friday between 10:00 and 5:00 central time if you need help placing an order.