International shipping fees are subject to change and are based on the weight and box size of your order. If the new shipping fee is $10 or more than what your checkout calculates, we will email you the new shipping fee. Some of the countries we currently ship are:
Australia - customs delays common **No food items may be shipped to Australia per their restrictions at this time ***If you choose UPS Standard to Canada as your shipping carrier, you may be responsible for higher customs duties when your order arrives. You may prefer to choose Global Priority or Global Express for smaller orders which can be shipped through the postal service. If your country is not one we currently ship to, when you try to place your order you will be notified we do not ship to your country before your order is completed. The list of countries we ship to is based on advice from the United States Postal Service as well as past experiences we have had with various countries and is subject to change at any time based on the above reasons. VERY IMPORTANT! - It is the customer's responsibility to make certain any bird food items or cleaning products can be imported into your country before placing your order. Check with your local postal office or government quarantine office. See more information below. Orders over $100 will not be shipped to first time international customers without prior approval by us. All large international orders placed without prior approval are subject to automatic cancellation as possible fraud. International orders over $50 are subject to be shipped only by UPS Canada Standard or by UPS Worldwide Express with a signature required at our discretion. International orders are shipped once a week. Methods of shipping are Global Express, Global Priority, Insured Airmail, or UPS WorldWide Express depending on the size of the order. Orders over $50 are subject to be shipped by UPS only at our discretion and will require signature at time of delivery. The choice of shipping carrier on international orders is at our discretion and is based on the value and weight of the order placed. For some countries there is an additional handling fee that will be included in your shipping total shown on your order when you checkout. The delivery time will depend greatly on which country you live in. The average delivery time from date of shipping is 3-4 days for Global Express or UPS WorldWide Express, 5-7 days for Global Priority, and 10-14 days for Insured Airmail. We do not guarantee any shipping arrival dates due to the world's increased security checks as many countries may hold a package in Customs for several weeks. We have received notice of international orders taking 30-45 days to be delivered. We cannot guarantee any specific shipping dates due to custom hold ups. If choosing "International/Fee to be Added", you will not see a shipping fee at checkout. If your order does not include the shipping fees, then they must be calculated for your order due to the country you are in, the weight of the order or the size of the packaging. We will email you with any shipping fees over $20 prior to shipping. All international orders must have the same ship to and bill to address entered on their order that is on file with the credit card issuer. International orders will not be shipped to a different address other than the billing address unless previously approved by us. Any order placed with an international credit card is considered an international order. Any order placed on a computer outside the United States is considered an International Order. All international customers must pay by a credit card which can be verified by the Interntional Address Verification System. Most American Express Credit Cards can be verified this way. If your credit card information cannot be verified, we may ask you use another credit card or we may cancel your order. IMPORTANT: International orders may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you the customer. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country and you may want to contact your local customs office for further information before placing an order. You are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Once your package reaches your country you may be contacted by your postal service, UPS, or FedEx, in order to make payment arrangements for these charges, if any. Please note if you refuse the shipment or refuse payment of any customs charges when your order arrives, we reserve the right to either bill your credit card for any shipping and/or customs fees or duties, or deduct all shipping fees including return shipping charges, and any customs duties charged by your country from any credit you may receive. If the return shipping and customs fees are more than the value of the order, then your order may be destroyed by the Customs office in your country and you will not receive any refund on the order. International customers are also responsible for return shipping charges on any item(s) not allowed to be imported to your country. If you are unsure whether an item can be imported into your country, you should check with your country's local postal service or government quarantine station to verify the item(s). Although we check available import information for excepted items of import before shipping, it is up to the international customer to make certain the items ordered can be received, as the United States may not be able to provide complte information on unacceptable items for your particular country. Credits are not issued for any items destroyed by Customs or quarantine stations in your country. If items are returned to us because your country does not allow them, once they are received by us in the same condition as originally shipped, a 20% restocking fee will be deducted from any credit due the customer. Any shipping fees are not refundable. After placing your order with The Nature Chest Bird Shop you will receive an automated confirmation email. The receipt of the order confirmation email does not guarantee acceptance of your order by us. The automated order confirmation email you receive only confirms that our system has received your order. The Nature Chest Bird Shop reserves the right to correct any order errors, to limit the order quantity for any item, and The Nature Chest Bird Shop reserves the right to refuse to fulfill an order to a customer if we suspect fraud, failure to provide a valid email address or other contact information, incorrect billing information, or other information necessary to process your order. We may request verification of credit card information or other important information, prior to the acceptance of any international order.
THE NATURE CHEST BIRD SHOP ASSUMES NO LIABILITY FOR THE USE OR MISUSE OF ANY PRODUCT. WE ASSUME NO LIABILITY FOR ANY LOSS, DAMAGE, EXPENSE OR INJURY ARISING FROM THE USE OR MISUSE OF ANY PRODUCT OFFERED. We will be glad to offer suggestions on sizing of products for your particular bird at any time. |
Join us in supporting the Red Cross as they help flood victims in the Midwest. Due to the great response of our customers, we are extending our Red Cross donations until Saturday, July 5. Any sales made through the 5th can also use the coupon code REDCROSS at checkout to get 5% off your sale as a thank you for helping us help the Red Cross. ***************************** On Tuesday, July 1st, 2008 Calypso Parrot along with over 25 other e-commerce sites is donating a portion of our sales for that day to the American Red Cross.
The American Red cross is currently in desperate need of funds for relief efforts for the Midwest Floods. Every purchase made at Nature Chest Bird Shop and at the stores listed below on July 1st, 2008 will result in a donation to the American Red Cross. The percentage at each store will vary. For our part, Nature Chest will be donating 5% of all merchandise sales. The more you buy, the more you give. And as an extra bonus to thank you for donating, we are giving you a 5% discount on your order that day as well. Just enter redcross in the coupon code box and receive 5% automatically off your order that day.
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The Nature Chest - 826 McGlathery Lane SE - Decatur, AL 35601 You can reach us by phone at (256)341-0484 Tuesday through Friday Between 10:00 and 5:00 central time Email us at info@naturechest.com(This is not a clickable link due to email harvesters - please cut and paste in your browser) All Trademarks are the property of their respective owners.
 
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