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Secure Shopping

Secure Shopping

When you order with us, you automatically enter the secure portion of our web site when you check out. Our site is partnered with a company that provides the highest quality security features for the safety of our customers.

We take your security seriously and take reasonable steps to protect your information. The following is a summary of the measures taken to protect your information you provide to us and of steps taken to protect your information from misuse when ordering through our web site.

•Secure Socket Layer (SSL): our store uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Some newer browsers do not however display this icon, and may warn you when you are not on a secure network. Some browsers only display an extra "s" in your browser url at the top of your screen so that your browser may show "https" at the beginning of the url. Example: https://www.naturechest.com The "s" means the web site has entered into a secure area to safe guard your information.

Any time you are asked for a credit card number during checkout for payment on our site, it will be SSL encrypted. The information is then encrypted whenever it is sent from your computer to ours so no one can see your complete numerical credit card number. The information you provide will be stored securely for a very short time only and then completely erased.

•CISP Compliance: Our site's host is certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data.

Once received by our secure system, your credit card information is only kept on the secure server for a limited number of days while we process and ship your order, and then it is completely erased from the system.

Although ordering on our web site is a very safe and secure way to order from us, if you have any questions or would like us to help you place your order, give us a call Tuesday through Friday, from 10:00 until 4:30 central time for help.

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Please note that most bird toys are non-returnable items for health reasons, so if you have questions about a toy, or need help selecting one for your feathered friend, please feel free to e-mail us or give us a call at our bird store.

Why Buy from The Nature Chest Bird Shop?

Most US orders ship within 24 hours of being received during the week.
We protect your privacy, always.
Our site provides you with safe and secure shopping or order by phone.

The simple truth is we love parrots.
We are uncompromising in our efforts to provide the most reliable, nutritional, and safest toys, foods, and products for our customers.
We focus on finding as many bird toys and products made in the U.S.A. as possible for sale on our site. Safety is always a priority for us.
Our retail store has been in business for over 20 years and we have over 35 years experience with many different species of parrots to help you choose the best products for you and your bird.
Proceeds from sales in our store to to help provide medical treatment and care for many unwanted and abused birds.
This would not be possible without our many great customers.

We are a full line bird store located in Decatur, Alabama. If you would like more information about ordering from us, please visit our Information Page. You may also contact our store toll free at 1-800-816-2324 Tuesday through Friday between 10:00 and 5:00 central time if you need help placing an order.

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Copyright The Nature Chest Bird Shop © 2017 - All Rights Reserved
The Nature Chest - 826 McGlathery Lane SE - Decatur, AL 35601
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