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Customer Help & Return Policy

Need a little help, or have a question? Hopefully one of the topics shown below will answer your question. If not, please give us a call at our store Tuesday through Friday between 10:00 a.m. and 5:00 p.m. central time at 800-816-2324, locally 256-341-0484 and a real live person, who actually works at the Nature Chest Bird Shop, will be happy to help you.

**How to Calculate Shipping - Where we ship to & how we ship.

International Orders - Information about placing an International Order.

Click here to contact us using our very helpful contact form

We are really nice people who love birds, click here to get to know us better.

Click Here if you want to know if bird toys are made in the US.

Click here if you need information on returning something you ordered

Click here to find out what to do if something you ordered arrives broken?

Will my credit card information really be safe? - Click Here to find out how secure your information really is

Why are some items not returnable?

What if I find a bug in my bird food?

Can you send me some free samples?

Customer reviews of products.

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Nature Chest - 401 14th St. SE, Suite 8A - Decatur, AL 35601 - 800-816-2324
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