Home > Product & Customer Reviews

Hear What Some of Our Great
Customers Are Saying!

Customer & Product Reviews

"Your website is outstanding and I so enjoyed looking thru it. I decided to order from you because you items were so organized and easy to go to what I was looking for. There are some others things that I will be ordering along. Thanks, I look forward to dealing with your company." - S.C. - Georgia

"I just wanted to write a quick note to let you know how much I like the toy I ordered from your store. I ordered "Fleece Snuggler TOY-GF32663A ", and I received it today. It was better than the picture suggested, and it is well worth the money. I have a sun conure that is scared of anything new, but he immediately started to play with his new toy. Thank you!!!! - S.D. - Illinois

"I purchased your sundeck bird perch after seeing your note that it could be used with handicapped birds. I have a sun conure that does not have any toes and has a hard time perching. I placed the sundeck high in her cage so she could sit high up like most birds like to, and she is now a happy little sun conure. This makes her a place where she can play and eat and just hang out, and I don't have to worry that she is going to fall because she can't hold on. Just wanted to let you know that this perch is great for handicapped birds." - R.M. - New Mexico

"Just wanted to write and let you know everything made it safe and sound. The boys absolutely love their new bird bath (which astounds me cause they wouldn't bathe for me before... I've been spritzing for 4 years! *L*), and are happily munching on their food. (I love the wild and spicy... it smells so good I want to eat it!). Anyway, I just wanted to thank you for all your help! I really appreciated it!!" - R.B. - California

"I was amazed at how easy it is to use your service! Having all the different delivery options really customizes orders, too!! I was able to review product packaging before I ordered it, so I knew exactly what I was buying. The prices are the lowest I have found, as well. I thank you, and most importantly, my Lory thanks you,too!!" - D.J. - Texas

"Great store to shop in. This will be a store that I visit again." - D.G. - New York

My order arrived so fast I couldn't believe it!" S.T. - Indiana

"I was very pleased with this company.....I even got a hand written note with my receipt and a few extras thrown in...The shipping which I rated a three but I think it was a UPS error...not the Nature Chest Bird Shop....I would definitely order from them again." - E.D. - Pennsylvania

"An excellent shopping experience. Only high quality bird food is carried by Nature Chest Bird Shop/Store. My order was very carefully packaged and shipping was prompt. I will be buying from them again." - C.K. - Florida

"I was very happy with every aspect of this transaction." - T.P. - North Carolina

"Quick to ship and everything in perfect order. Would be happy to shop there again." - E.P. - Virginia

"Quick & courteous response to emails. Excellent company." - W.B. - California

"Love your shredders! My Senegal parrot loves his bamboo shredders and Im happy that I can continue to find them on the web. Thanks!" - W.L. - California

"I will buy from them again. Good customer service and speedy delivery. Happy with product also." - S.N. - Missouri

"Prior to placing my order, I sent an email with a couple of questions I had. I received an immediate response and was able to place my order based on that. Great company!" - R.D. - Illinois

"I got my complete order on the exact day the tracking stated. I had an excellent experience and I will order again. Thank you for allowing me to voice my opinion to others." - P.M. - Pennsylvania

"Received the order faster than expected. I was very pleased with their service." - T.F. - Washington

"Thanks, it was a great delivery, fast..." - B.M. - New York

"Great communication, order confirmation, and expediant shipping. I rate this merchant as AAA . The prices are great, the products exceptional." - M.W. - Texas

"Merchant did a great job and you can tell everyone that they're a great store. The "excellent" criteria is unfair. They weren't "better than I expected". They were JUST as I expected, an excellent experience!" - C.W. - California

"I got e-mails confirming my order, and a snail mail note as well. Delivery was prompt, too" - D.A. - Washington

"Your shipping and response time was great (actually the best I've seen)" - E.E. - Oklahoma

"Really fast shipping. I will deal with them again and tell all my associates about them!" - K.H. - New Jersey

"You promptly informed me that my original color was not avail immediately. You listed the ones that were available, saving me the time of going back to the site and reviewing all the colors again. Then they shipped very promptly." - G.A.B. - Pennsylvania

"Fast Shipping and good service." - S.H. - Washington

"A great experience. Nature Chest Bird Shop really knows the meaning of customer service. I'd definitely shop there again." - L.H. - Hawaii

"The order came quicker than expected." - M.P. - Florida

"Quick delivery. Just what I ordered" - C.R. - Illinois

"I have been doing business with the Nature Chest for several years. They have ALWAYS provided excellent service and a great product selection. It's the best source for bird related products." - T.S. - California

"Everything arrived. The product was fantastic." - V.G. - Australia

"I searched the web for over an hour looking for a supplier of Roudybush for birds...I went to a few sites. Nature Chest was easy to navigate and displayed some other products nicely. I plan to definitely order from them again. Also, they didn't have a particular size that I ordered but I promptly rec'd an email explaining this and they substituted two smaller ones to equal the size I ordered. Great service!! Thanks!" - L.M. - Massachusetts

"I will continue to order my bird food from them." - S.M. - North Carolina

"Thanks for the great customer service." B.M. - Pennsylvania

"Personal service, cute merchandise make for one happy parrot on Christmas Day! Two claws up!" L.A. - California

"The order was received in a timely manner, especially around the holiday season. The items were exactly the right gifts. They did a wonderful job. I would definitely order from them again." - P.H. - Hawaii

"I asked for a larger size (4 lb. instead of 28 ounces); they had it and were able to modify my order." - R.S. - Pennsylvania

"Notified me on order received and status on shipping order - great to know!" - B.C. - Washington

Rating Excellent - "excellent transaction." - G.L. - Florida

"Debra was very pleasant and helpful. Thank you again." - C.B. - Illinois

"I was thrilled with the both the price and service I received. I will definitely order again and have told my friends about this store." - T.S. - California

"Nature Chest Bird Shop is great! They ship promptly and have very reasonable prices." - T.S. - California

Rating Excellent - "I have ordered from the Nature Chest Bird Shop several times and they have shipped my order very quickly and I have been extremely satisfied every time. I will definitely keep ordering things from them." - S.M. - North Carolina

"I received the books quickly and they contained everything they claimed to Thanks." - J.C. - Canada

"Before I ordered I had a question and the person answered me promptly and in detail describing how to use the product I was THINKING of ordering. Once I made up my mind and ordered, the product arrived likity-split. I will order more from them." - M.M. - Tennessee

"Everything was very easy and efficient and I got the goods very fast and in good condition." - R.M. - Brazil

"Good experience - what internet ordering should be." - J.S. - Missouri

"Received product very promptly and intact." - S.S. - Ohio

"I had a pleasant shopping experience. I would likely patronize The Nature Chest again." - K.H. - California

"I have been doing business with the Nature Chest for over a year. They are wonderful. Their shipping is always prompt and they will make recommendations when asked. They've got a great selection of bird supplies, food, and toys and are extremely professional. It's the best!" - T.S. - California

"I was very pleased with the amount of time it took to receive my item from your company." - J.B. - Virginia

"Both the service and products could not have been better. I would not hesitate to use again. The merchandise was exactly as described. It arrived well packed and remarkably quickly. Please forward my appreciation to the Nature Chest Bird Shop. P.S. Parrot loves it and joins us on outings." - A.P. - United Kingdom

"Emails were very informative and timely, service was above and beyond what I have experienced with others. Item arrived in perfect condition and fast. Described exactly and is beautiful. In the future I will shop there again if I need any more bird supplies." - L.K. - Pennsylvania

"Shipped right out and arrived in perfect time and in perfect shape." - F.W. - Florida

"Great service as well as products." - M.A. � Florida

"Thanks, great service, quick response." - A.L. - Canada

"Very fast shipping!!!" - H.W. - North Carolina

"Everything I ordered was perfect. I am very pleased with the quality of the bird toys, and the excellent service. Thank you." - N.L. - Arizona

"Went very well. Had items in no time. Kept me up to date on shipping with my e-mail and the package almost beat the e-mail! Good prices too. Would use again." - V.N. - Illinois

"I appreciated the quick receipt of item I ordered. The website was easy to use. Thank you." - L.B. - New Jersey

"Thank You for such prompt service. The products arrived sooner than I expected. And of course the cards are great!" - C.K. - Florida

"The site is very easy to navigate, and they have very quick delivery." - M.W. - Kentucky

"I emailed a question about a product and received an informative reply. I will return!" - J.B. - Kentucky

"Very nice to work with and prompt shipping." P.H. - California

"Great prices. Good Website. Easy ordering and timely shipping! I especially appreciated the email confirmation and hand written "Thank you" on the invoice sent with my order." - A.P. - Illinois

"A Great store. Fast Shipping and Good service!!" - C.B. - Texas

"Very prompt service with everything arriving in excellent condition (and with extra Christmas gifts for my bird!!!). I particularly liked receiving an email informing me of postage charges and that my order was ready to be shipped. Excellent customer service. I will definitely be ordering again." - M.D. - Australia

"The Nature Chest Bird Shop shipped my product promptly and accurately. It was very easy to order, pay, and receive the product. My product arrived unharmed because it was packaged so well. I will definitely order from The Nature Chest Bird Shop again. Thank you!" - A.Y. - Colorado

"I wasn't expecting to get my order as fast as I did. Plus, it was exactly what I wanted. My bird also enjoyed the free sample that was also sent. I would definitely order from Nature Chest Bird Shop again.......THANK YOU SO MUCH." - S.F. - California

"My order was shipped very fast, I received it in just a few days. I was very happy with the good quality of the items I purchased, plus they even included a bonus, treats for my birds which they really enjoyed. I would not hesitate to do business again with The Nature Chest Bird Shop and would highly recommend them to others!" - S.S. - Michigan

"A very concerned and attentive shop!" - D.S. - Minnesota

"No problems! Will shop with this merchant again!" - M.E. - Texas

"Site was user friendly, products were here in no time. A Pleasure to shop." - T.F. - North Carolina

"Thank you very much for kind shipping to Japan. I have received the parcel quicker than I have expected." - M.S. - Japan

"I ordered an item in which my preferred color was temporarily out of stock. I was e-mailed immediately with an apology and the choice of either waiting or choosing another color. This is great customer service, and was greatly appreciated. I would definately order from Nature Chest Bird Shop again!" - L.T. - Wisconsin

"The order was simple, and it arrived promptly." - E.R. - Georgia

"Unique product. Reasonable price. Very good service." - P.J.D. - Massachusetts

"Very pleased with the service and the products." - M.O. - Michigan

Copyright The Nature Chest Bird Shop © 2018 - All Rights Reserved
The Nature Chest - 401 14th St. SE, Suite 8A - Decatur, AL 35601 - 800-816-2324
All Trademarks are the property of their respective owners.

Nature ChestShop By Category
Shop By Brand
Shop Feathered Fun

Join our mailing list for Store Updates & Special Sales and we PROMISE to never share your info with anyone else

* indicates required
Secure Shopping