Click to enlargeSHIPPING INFO

International Shipping - Please see our International Ordering Information page for counties & shipping info.

*****General Shipping Information Below*****

Economy Free Shipping is available on qualifying orders of $75 or more (order must total at least $75 after any coupon is applied or before any shipping fee).Read more information here

Currently, UPS does not count Saturdays; Sundays, or Holidays as delivery traveling days, nor does the postal service count Sundays or Holidays as delivery traveling days.

When choosing Flat Rate Shipping or Free Economy Shipping your order may be shipped by UPS or the postal service at our discretion. You must enter the coupon code for Economy Free Shipping at checkout to be eligible for this special shipping promotion.

We can not and do not control the shipping prices of UPS and the US Post Office. These prices are set by the various shipping companies and the shipping costs are automatically generated from these companies when you choose the method of shipping you want at checkout.

UPS shipping fees are calculated using the weight, box size, address, and even the zip code of your order from point A (that's us) to point B (that's you) on any orders not eligible for free shipping. The larger your order, the less per pound UPS may charge to ship your order to you.

You do not have to enter any credit card information for the shipping calculator to show you the different methods of shipping we offer, as well as the cost to ship the items you wish to purchase to your address.

Easy way to calculate your shipping:

If you choose UPS it is automatically calculated by the shipper and is based on the weight of your order, size of your package, and the zip code to which your order is being shipped. To find out the shipping fees on the items you would like to order simply place the items in the shopping basket and proceed to the checkout. Scroll down the checkout page just a bit and enter your zip code and your state and click on the Parrot to apply.

IMPORTANT INFO for customers in HI, AK, PR, and US outlying islands - We ship USPS to these states and territories instead of UPS even if the customer does not choose the correct shipping method at checkout.

NOTE: UPS does charge a correction fee of $14 to customers if they have to correct a shipping address, so please carefully enter your address and be sure to double-check it before submitting your order.



NOTE: Orders over $100 may be shipped UPS (at our discretion) to the billing address only on file with the credit card company and may require a signature at time of delivery unless pre-approved by us.

Orders being shipped to APO addresses may take from 1 to 8 weeks to arrive once they have left our store, depending on the country to be shipped to, and the military delivery system status. See International Shipping for all non-US orders.

If you choose an invalid shipping method not available to your address even though you receive an error message at checkout, the shipping on your order will be changed to the least expensive shipping method that is available for your order and any additional shipping fees necessary will be added to your order before it is processed.

Items Damaged in Shipping

Please inspect your order as soon as it arrives to be sure everything arrived safely. If you find something that has been damaged in shipping, or if something is missing from your order, please contact us immediately so that we may contact the shipping carrier on your behalf to file a damage report. In most instances, a new item can be shipped out immediately to you to replace the one that was received damaged. If a replacement item is not in stock we will let you know. Most carriers require that you keep the damaged item for at least 10 days in case they wish to pick the item up for inspection. After 10 days, if the item has not been picked up by the shipping carrier or by us, you may throw the item out. We will explain everything when you contact us about the damage.

International Shipping

Please see our International Ordering Information page for a list of counties we currently ship to through International Checkout.

Any order placed with an international credit card is considered an international order, even if the shipping address is inside the United States.
Any order placed from outside the United States is considered an International Order, even if shipping to an address inside the United States, with the exception of U.S. Military Personnel.
Requests to ship orders to freight forwarders should be placed through International Checkout and may be canceled by us if not.
Customers placing an order from outside the United States, should review our International Ordering Information page.

All international orders must be placed through the website and are not eligible for ordering by phone.

Please see our International Ordering Information page for additional information.

For a list of items that are not returnable, please see Return Policy Page.

Our Holiday Shipping Schedule is updated each year.





FREE SHIPPING INFO
FREE SHIPPING INFO


Terms of Service and Return Policiy





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