International Shipping - Please see our International Ordering Information page for counties & shipping info.
Economy Free Shipping is available on qualifying orders of $75 or more (order must total at least $75 after any coupon is applied or before any shipping fee).Read more information here
If you choose UPS it is automatically calculated by the shipper and is based on the weight of your order, size of your package, and the zip code to which your order is being shipped. To find out the shipping fees on the items you would like to order simply place the items in the shopping basket and proceed to the checkout. Scroll down the checkout page just a bit and enter your zip code and your state and click on the Parrot to apply.
IMPORTANT INFO for customers in HI, AK, PR, and US outlying islands - We ship USPS to these states and territories instead of UPS even if the customer does not choose the correct shipping method at checkout.
If you choose an invalid shipping method not available to your address even though you receive an error message at checkout, the shipping on your order will be changed to the least expensive shipping method that is available for your order and any additional shipping fees necessary will be added to your order before it is processed.
Please inspect your order as soon as it arrives to be sure everything arrived safely. If you find something that has been damaged in shipping, or if something is missing from your order, please contact us immediately so that we may contact the shipping carrier on your behalf to file a damage report. In most instances, a new item can be shipped out immediately to you to replace the one that was received damaged. If a replacement item is not in stock we will let you know. Most carriers require that you keep the damaged item for at least 10 days in case they wish to pick the item up for inspection. After 10 days, if the item has not been picked up by the shipping carrier or by us, you may throw the item out. We will explain everything when you contact us about the damage.
Please see our International Ordering Information page for a list of counties we currently ship to through International Checkout.
Any order placed with an international credit card is considered an international order, even if the shipping address is inside the United States.
All international orders must be placed through the website and are not eligible for ordering by phone.
Please see our International Ordering Information page for additional information.
For a list of items that are not returnable, please see Return Policy Page.
Our Holiday Shipping Schedule is updated each year.
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